Water Leaks

Apex Building Solutions are independent insurance approved builders who have many years experience in both the insurance and building sectors. We realise that property owners require the help of experts if claims are to be successful and we have helped many clients in the past with all kinds of property damage, including water damage and water leaks. We look to make sure any claim you make due to property damage is quickly and efficiently dealt with and entirely stress-free. We look to meet the highest possible standards at all times and only deal with insurance repair building works, so we have an unrivalled amount of expertise in this sector.

Our quotes are in-depth yet easy to understand which means your claim can progress as fast as possible. We’ve dealt with all the main insurers including Zurich, RSA, Direct Line, Allianz and Aviva. We are paid directly by your insurers so we won’t charge you a thing. You can speak to one of our many experienced professionals though our helpful appointment service if you wish to pursue a claim for any property damage you have suffered, including damage as a result of water leaks.

HVAC Technician with Leak Detector

Finding the leak and getting it fixed

All damage caused by leaks from pipes is usually covered by your insurers. If you don’t know where the leak is coming from we can help with trace and access works with costs covered by insurers if you have trace and access cover. Occasionally, you may have a leak from your central heating system but can’t see any damage but you know there’s a leak because your boiler is losing pressure. Insurers tell you to get the leak repaired but you need to take up floors or tiles to get to it. We can help by estimating the costs of all disruptive works to find the leak and convince insurers to pay.

Another serious problem we come across when dealing with water leaks and water damage is that the full extent of the problem is not always evident until weeks after the actual event. It is only when the drying process starts that tiles may start to lift and shrinking will occur in floors and walls. It is therefore essential that an experienced surveyor takes these matters into account when preparing the report and estimates for insurers.

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Making a Claim

We always make it as easy as possible for you to process an insurance claim when any damage as a result of a water leak is identified. The process begins as soon as you contact one of our friendly team of specialists and we then send an experienced surveyor to your home who will then take measurements where necessary and photos in order to identify the details surrounding the leak itself. We assemble a detailed quote and report once the survey is completed and send these to your insurer within 48 hours of our first visit.

Comprehensive Service

Flood in the homeProperty owners across the South East can benefit from our comprehensive service and vast expertise should they come across a water leak. We will visit you and carry out a detailed survey so that we can identify the leak and assemble a report.

We provide our extensive services to clients throughout Kent, Berkshire and Surrey, with some of the numerous locations we’ve visited in the past including Acton, Balham, Battersea, Bermondsey, Blackheath, Brixton, Bromley, Catford, Chislehurst, Croydon, Deptford, Forest Hill, Guildford, Hammersmith, Hayes, Hounslow, Hendon, Harrow, Kingston, Kensington, Lewisham, Mitcham, New Malden, Orpington, Peckham, Plumstead, Staines, Streatham, Uxbridge, Wandsworth and Wembley. Our friendly team will be happy to speak to you should you wish to request a call back.


We have received many positive reviews and testimonials in the past as a result of our independent insurance approved building services. We’re always happy to hear back from clients we’ve worked with in the past. Here are a few examples of testimonials we’ve received:

“May I also mention that I was very impressed with the standard of work and how professional the workmen were. I found Mick and Gerry very helpful and patient and they were great and pleasant people to work with to get the kitchen finished to the desired specifications. Please pass on my thanks to them. I would be happy to recommend your company to anyone and wouldn’t hesitate to call you again if I have any further unfortunate events happening.  Thanks again. – Marcella, Croydon

“Both Marcus and I want to thank you and your team for working on Christmas eve to ensure our new kitchen was installed and in full working order for Christmas day. We can’t thank you enough for all your hard work following the burst pipe, thanks again for a fantastic service.” – Lesley and Marcus, Peckham

Contact Us

We agree all repairs and services with loss adjusters through detailed negotiations and once everything is approved we can get to work on repairing the damage caused by the water leak. You pay absolutely nothing when the work is complete, with the bill sent over to your insurers. If you come across a water leak, it’s essential that you get in touch as soon as possible to prevent further damage from occurring. We are here to take full control of your insurance claim.